Privacy Policy

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PrimeX Medical Pty Ltd

ABN: 18 685 141 619

At PrimeX Medical Pty Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with us.

1. What Information We Collect

• We may collect the following types of personal information:
• Name, email address, phone number, and business details you provide through contact forms or email
• Information related to medical equipment inquiries and transactions
• Website usage data (e.g., IP address, browser type, referring URLs) via cookies or analytics tools

2. How We Use Your Information

• We collect and process your information to:
• Respond to your inquiries and service requests
• Provide quotes, assessments, and follow-up communication
• Improve website performance and user experience
• Comply with legal obligations or protect our rights

3. How We Share Your Information

• We do not sell or rent your personal data. We may share it with:
• Trusted third-party service providers (e.g., logistics, IT support) under confidentiality agreements
• Regulatory or legal authorities when required by law
• International partners for processing resale or shipment of medical equipment (only as necessary)

4. Cookies and Website Analytics

Our website may use cookies and third-party tools such as Google Analytics to collect anonymised data about user behaviour. This helps us optimise performance and marketing. You can adjust your browser settings to disable cookies.

5. Your Rights & Choices

• Request access to or correction of your personal data
• Withdraw consent at any time
• Request deletion of your data, subject to legal and contractual obligations
• To exercise any of these rights, please contact us at sales@primexmedical.com.au.

6. Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure through secure systems and restricted access protocols.

7. Changes to This Policy

This Privacy Policy may be updated periodically. The latest version will always be available on our website with the effective date clearly shown.

8. Contact Us

If you have any questions or concerns about this policy, please contact:

sales@primexmedical.com.au

Disclaimer: This document is provided for general information only and does not constitute legal advice. PrimeX Medical Pty Ltd is solely responsible for ensuring compliance with applicable privacy laws.