Retiring imaging equipment is a project. We run all of it.

Controlled deinstallation, compliance records, certified data sanitisation where applicable, and room handover on your date, sequenced around live clinical operations.

See how the project closes
Removal at no chargefor qualified systems Residual value paidwhere it exists
CTMammographyX-rayUltrasoundAustralia-wide

The offer, plainly

Qualified systems are purchased outright and removed at no charge.

PrimeX pays the residual value of the system directly to the practice, then carries the entire removal: rigging, engineering, logistics, regulatory compliance and site handover. No removal quotes to gather, no disposal fees, no contractor chain to manage.

The valuation request tells you what your system is worth. That is the mechanism, and it is where every engagement starts.

Capital

Recover value against the replacement

The residual value of the outgoing system is paid to the practice. That capital lands on the same side of the ledger as the replacement cost.

Downtime

Removal sequenced around booked lists

Every idle day is lost billings, cancelled patient lists and referrers quietly re-routing. Deinstallation and removal are scheduled to protect clinical operations.

Coordination

One party carries the whole chain

Valuation, rigging, engineering, logistics, regulatory compliance, radiation licence deregistration and site handover are carried by PrimeX rather than landing on your desk. You approve the schedule; we run it.

  1. 01Valuation
  2. 02Rigging
  3. 03Engineering
  4. 04Logistics
  5. 05Compliance
  6. 06Deregistration
  7. 07Site handover

Some organisations we’ve worked with.

PrimeX supports radiology networks, public health services and universities across Australia. These are a few examples.

Project assurance

The work closes with evidence, not assurances.

01 Licensed
Radiation licensed in every state where we operate.
02 Insured
Fully insured for the work in scope.
03 Documented
Chain of custody and applicable regulator records.
04 Direct
Every enquiry handled personally by the director.

Four outcomes. One accountable project.

From first valuation to final handover, PrimeX carries the commercial, operational and compliance work as one coordinated scope.

Medical equipment assessor documenting a mammography system valuation
Assessment before removal Australia-wide
  1. 01

    Value Recovery

    Confirm eligibility and any residual value before the project begins.

  2. 02

    Safe Removal

    Controlled deinstallation, rigging and removal under one accountable scope.

  3. 03

    Compliance Documentation

    Applicable chain-of-custody, regulator and disposition records close the project.

  4. 04

    Eliminate Downtime

    Work is sequenced around patients, booked lists and the agreed room handover.

Eligibility and residual value depend on the equipment, condition, location, access and timing. Your valuation confirms what applies.

Start with the system that is landing on your desk.

Selecting a modality opens the valuation at the next question.

Whichever path the asset takes, your inventory closes cleanly.

Most systems continue their clinical service elsewhere. Some reach genuine end of use. Both outcomes require a complete governance file.

System redeployed

Continued clinical service

  1. 01Regulator transfer notification lodged and confirmed
  2. 02Ownership transfer record signed by both parties
  3. 03Patient media sanitised and certified before departure
  4. 04Chain of custody maintained to the receiving facility
Registration amended Inventory clear

System disposed

Genuine end of use

  1. 01Permanent disablement certified to regulator standard
  2. 02Decommissioning notification lodged
  3. 03Lead shielding and e-waste disposal documented
  4. 04Asset disposition summary prepared for write-off
Disposition recorded Inventory clear

Equipment retirement guidance

Plan the removal before it becomes the problem.

Clear answers for practice managers, procurement teams and operations leaders planning the replacement or retirement of medical imaging equipment.
01What does PrimeX Medical do?

PrimeX Medical purchases and removes qualified medical imaging equipment across Australia. We coordinate the complete project—from equipment valuation and commercial agreement through deinstallation, rigging, logistics, compliance documentation and final room handover.

02What types of medical imaging equipment does PrimeX remove?

PrimeX manages the retirement and removal of CT scanners, mammography systems, general X-ray equipment, ultrasound systems and other eligible diagnostic imaging equipment.

Multiple systems and multi-site programs can also be assessed. Eligibility depends on the equipment, condition, location, site access and required timing.

03Does PrimeX buy used medical imaging equipment?

Yes. Qualified systems are purchased outright, with any confirmed residual value paid directly to the equipment owner. The valuation considers modality, manufacturer, model, age, condition, service history, configuration, location, access and market demand.

Request a written valuation
04How do we obtain a valuation for surplus imaging equipment?

Submit the modality, manufacturer, model, operational status and preferred removal timeframe through the PrimeX valuation form. Photos, service records and configuration details can help support the assessment.

PrimeX provides a written valuation for review before the project proceeds.

Begin the valuation
05Is medical imaging equipment removal free?

Removal is completed at no charge for systems that qualify for purchase by PrimeX. The written valuation confirms the commercial offer, eligibility and included scope before work begins.

If a system does not qualify, PrimeX can discuss the available retirement or disposition options.

06Can PrimeX coordinate removal around live clinical operations?

Yes. Deinstallation and removal can be sequenced around booked patient lists, replacement-equipment delivery, construction works and the agreed room-handover date.

Early planning allows access, isolation, lifting, engineering and logistics requirements to be resolved before work begins, reducing the risk of avoidable disruption.

07How does PrimeX minimise downtime during an equipment replacement?

PrimeX establishes the removal sequence before mobilisation and coordinates the relevant contractors and logistics under one project scope. The program can be aligned with the final clinical list, equipment shutdown, incoming-system delivery and room works.

This gives operations teams one agreed schedule and one accountable point of contact.

08Who manages rigging, engineering and logistics?

PrimeX coordinates the contractors and activities required for the approved scope, including deinstallation, rigging, engineering input, transport and site access.

Operations and procurement teams approve the scope and schedule without having to independently coordinate a fragmented contractor chain.

09What compliance documentation is provided after removal?

The close-out documentation depends on the equipment, jurisdiction and final disposition. Where applicable, it may include:

  • Chain-of-custody and asset-transfer records
  • Data-sanitisation evidence
  • Regulator notifications and radiation-equipment records
  • Disposition and final site-handover documentation

The required deliverables are agreed before mobilisation so procurement, asset and governance teams know what evidence will be supplied.

10How is patient data handled when imaging equipment is retired?

Where applicable, patient data and storage media are identified and sanitised as part of the equipment-retirement process. Relevant evidence can be included in the project close-out file.

The exact method depends on the system, its configuration and the agreed scope. Organisation-specific information-security requirements should be identified during planning.

11What happens to the imaging equipment after removal?

The destination depends on the equipment’s condition, marketability and remaining useful life. Where appropriate, a system may continue in clinical service elsewhere.

Equipment at genuine end of use may require documented decommissioning, permanent disablement, recycling or disposal. PrimeX coordinates the applicable pathway and records so the outgoing asset can be cleared from the organisation’s inventory.

12Can PrimeX assist with radiation licence deregistration or transfer?

PrimeX coordinates applicable regulator records and radiation-equipment notifications as part of the agreed project scope. Requirements vary by state or territory and according to whether the system is transferred, redeployed or permanently decommissioned.

The required regulatory pathway is confirmed during project planning.

13Does PrimeX support procurement and supplier-governance requirements?

PrimeX can provide information relevant to supplier review and project onboarding, including applicable licensing, insurance and proposed project documentation.

Organisation-specific requirements—such as contractor induction, site safety procedures, privacy obligations, ethical sourcing requirements or supplier codes—should be supplied before mobilisation.

14Can PrimeX work within our induction and site-access procedures?

Yes. Site-specific requirements can be incorporated into the mobilisation plan, including contractor induction, access restrictions, work permits, infection-control considerations and agreed working hours.

Providing these requirements early helps protect the scheduled removal and room-handover date.

15Can PrimeX manage equipment removal across multiple clinics?

Yes. PrimeX supports single assets, multiple systems and multi-site imaging-equipment retirement programs across Australia.

For larger programs, equipment can be assessed by site, modality, replacement date and operational priority to create a coordinated removal schedule and consistent governance record.

Start with the first system
16How far in advance should we plan an imaging-equipment removal?

Planning should begin as soon as a replacement date or capital program is being considered. Early engagement is particularly important for CT systems, restricted-access rooms, complex lifting requirements, multi-site programs and projects tied to construction schedules.

PrimeX can also assess shorter lead-time projects, subject to equipment eligibility, site requirements and contractor availability.

17What information does PrimeX need to plan a removal?

Useful information includes the equipment type, manufacturer and model; serial number and year if available; current status; service history; equipment and room photographs; access-route dimensions; loading conditions; target dates; and site compliance requirements.

An initial enquiry can still be submitted if some details are not yet available.

Submit the details you have
18Does PrimeX operate Australia-wide?

Yes. PrimeX provides medical imaging equipment valuation, deinstallation and retirement services across Australia, subject to equipment eligibility, access, timing and the agreed project scope.

19Who is accountable for the project?

PrimeX provides a single point of accountability from valuation through removal and documented handover. Every enquiry is handled directly by the director, giving operations and procurement teams a clear escalation point throughout the engagement.

20How do we start a medical imaging equipment removal project?

Start by requesting a valuation for the outgoing system. Provide the modality, operational status and expected removal timeframe, together with the manufacturer and model if known.

PrimeX will assess the equipment, confirm the proposed commercial and removal scope, and identify the information needed to develop the project schedule.

Request a valuation for your outgoing equipment
1 of 4
What type of system?
Current status?
When does it need to go?
Confirm your request.

Your request

Review before sending
System
Status
Timing

What happens next PrimeX Medical will use these details to prepare and email your valuation. If you provide a phone number, the valuation team may also call about this request.

Your request is with the valuation team.

Your written valuation will be sent by email within 48 hours. If you provided a phone number, the team will also call.